koinhoki88 Platform Privacy Notice

This page describes what we collect when you use koinhoki88 and how we keep that data protected. We at koinhoki88 handle personal information—your email, phone number, payment details, and betting history—as part of our core service. Your account security and data privacy are baseline requirements for how we operate, not optional add-ons.

Our platform serves users in supported jurisdictions. When you register, deposit via DANA or e-wallet, place a football bet on Liga 1, or join a live-dealer table, we collect information needed to verify your identity, process your transaction, and deliver the service you requested. We also collect technical data—your device type, IP address, and session logs—to maintain platform stability and detect fraud.

We do not sell your data to marketers. We do share certain information with payment processors, regulatory compliance partners, and fraud-detection services. This notice explains which third parties touch your information, how long we keep it, and what rights you have to access, correct, or delete it.

What data we collect on koinhoki88

When you register an account on koinhoki88, we ask for your full name, email address, phone number, and date of birth. We verify this information against government identity documents—passport, national ID, or driver's licence—to comply with know-your-customer (KYC) rules. We do not retain a copy of the document itself; we store only the verification result and the date the check was completed.

During gameplay and transactions, we collect betting history, game session logs, deposit and withdrawal records, and the payment method you used. If you fund your account via OVO or e-wallet, we log the transaction reference, amount, and timestamp. We do not store your wallet credentials or PIN—those remain with the payment provider. Our servers may sit outside your jurisdiction; we encrypt data in transit and at rest using standard TLS 1.3 and AES-256.

We also collect device and behavioural data: browser user-agent, operating system version, IP address, and cookie identifiers. This helps us detect suspicious login patterns—for example, if your account logs in from Jakarta and then from Surabaya within seconds—and block access if fraud is suspected. We keep detailed session logs for 90 days; afterwards, we aggregate the data to monthly statistics and discard the original logs.

How we use your data

We use your personal information for four purposes: account management, transaction processing, fraud prevention, and service improvement. Your email address is your login credential and the channel we use to send account alerts—password resets, withdrawal confirmations, and maintenance notices. Your phone number is optional; if you provide it, we may use it for two-factor authentication or to contact you about account security issues.

Payment processors and banks need your name, account balance, and deposit amount to settle transactions. Your withdrawal request triggers a review by our compliance team, who check your account history against sanctions lists and dormancy rules. This review usually takes 2–4 hours during business days; if you withdraw over a certain threshold, we may ask for additional documentation.

We share your data with third-party fraud-detection services that run automated checks on your login patterns and betting behaviour. These services do not store your data beyond the 90-day check window. We also maintain records for seven years to comply with financial regulations that apply in the jurisdictions where koinhoki88 operates.

Your rights and our obligations

You have the right to request a copy of all personal data we hold on you. Send a request to our support team with your account username and a photo of your ID; we will compile and send your data within 14 days. You can also request that we delete certain information—for example, historical logs—as long as the deletion does not prevent us from fulfilling a legal obligation or settling an open transaction.

If you discover that information in your koinhoki88 account is incorrect, you can update your email or contact details yourself via the account settings page. Changes to core identity data (name, date of birth) require manual review by our support team; send a request with a updated ID document, and we will process the change within three working days.

If you have questions about how we handle your data, or if you believe your privacy has been breached, contact our support team at [email protected]. We aim to respond to data-related enquiries within 48 hours during weekdays.